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Business Administration is a hugely diverse industry, with employers from across all sectors relying on office and administration staff to keep their businesses running, our apprenticeships are suitable for school leavers joining the workforce as well as current employees looking to upskill and gain qualifications.

Our courses are flexible to meet the needs of individual learners to ensure that they have the skills they need to fulfil and exceed their job roles.

A full list of our apprenticeship programmes can be found below:

Business Administration, Level 2

Course Overview

This apprenticeship is ideal for new-entrants or current employees working in roles such as administrator, business support officer or receptionist. The course provides learners with the key skills and knowledge they need to competently complete tasks and understand the organisation and environment they work in.

Entry Requirements

Ideally learners should hold 4 GCSEs at grade (3-9) including English and Maths and be employed for thirty-hours a week or more.

Training

Learners studying towards this apprenticeship learn a variety of skills and knowledge, including; communication, administrative services, information management, personal performance and development, developing working relationships, collating and reporting data, managing diaries and administering specific departments such as Finance and Human Resources.

Delivery

Day release.

Assessment

Learners are assessed through testing, a workplace portfolio, workplace observation and 12-weekly reviews between the Student, Assessor & Employer.

Start Date: Throughout the year

Duration: 12 Months

IT User, Level 2

Course Overview

Through this apprenticeship course, learners currently employed in professions which regularly use computers are able to gain the general and specialist skills needed for them to effectively use and utilise IT. Typically learners will be employed in roles such as administrator or office support across a variety of functions such as sales, marketing and project management.

Entry Requirements

Ideally learners should hold 4 GCSEs at grade (3-9) including English and Maths and be employed for thirty-hours a week or more.

Training

Learners studying towards this apprenticeship will complete a variety of mandatory and optional units allowing them to gain skills and knowledge in the fundamentals of using IT as well as specialist software.

Delivery

Day release.

Assessment

Learners are assessed through a workplace portfolio, workplace observation and 12-weekly reviews between the student, assessor and employer.

Start Date: Throughout the year

Duration: 12 Months

Business Administrator, Level 3

Course Overview

This apprenticeship provides new and current employees with the opportunity to gain and develop the knowledge, skills and behaviours needed for them to develop, implement, maintain and improve administrative processes. Typical roles may include Administrative Assistant, Personal Assistant or Office Supervisor.

Entry Requirements

Ideally learners should hold 5 GCSEs at grade (4-9) including English and Maths and be employed for thirty-hours a week or more.

Training

Knowledge

The organisation, value of their skills, stakeholders, relevant regulation, policies, business fundamentals, processes and environment.

Skills

IT, record and document production, decision making, interpersonal skills, communications, quality, planning, organisation and project management.

Behaviour

Professionalism, personal qualities, managing performance, adaptability and responsibility.

Delivery

Day release.

Assessment

Learners will be assessed through knowledge tests, a workplace portfolio, competency interview and project based presentation with a question and answer session.

Start Date: Throughout the year

Duration: 12 to 18 Months

HR Advisor, Level 3

Information coming soon!