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Business Administration is a hugely diverse industry, with employers from across all sectors relying on office and administration staff to keep their businesses running, our apprenticeships are suitable for school leavers joining the workforce as well as current employees looking to upskill and gain qualifications.

Our courses are flexible to meet the needs of individual learners to ensure that they have the skills they need to fulfil and exceed their job roles.

A full list of our apprenticeship programmes can be found below:

Business Administrator, Level 3

Course Overview

This apprenticeship provides new and current employees with the opportunity to gain and develop the knowledge, skills and behaviours needed for them to develop, implement, maintain and improve administrative processes. Typical roles may include Administrative Assistant, Personal Assistant or Office Supervisor.

Entry Requirements

Ideally learners should hold 5 GCSE’s at grade (4-9) including English and Maths and be employed for thirty-hours a week or more.

Topics Covered

The organisation, value of their skills, stakeholders, relevant regulation, policies, business fundamentals, processes and environment. IT, record and document production, decision making, interpersonal skills, communications, quality, planning, organisation and project management. Professionalism, personal qualities, managing performance, adaptability and responsibility.

Delivery

Day release.

Assessment

Learners are assessed through written and recorded reports, a workplace portfolio, workplace observation and 12-weekly reviews between the student, assessor and employer.

Start Date: Throughout the year

Duration: 12 to 18 Months

Business & Professional Administration, Level 4

Course Overview

The Level 4 Business Administration Higher Apprenticeship has been developed to support those already employed in a business environment role at a higher level such as senior administrators, team leaders or managers. This apprenticeships provides nationally recognised qualifications at level 4. It has been designed to provide the knowledge and skills to effectively manage business operations. This Apprenticeship equips learners with the fundamentals of business administration so they can build a career as a business administrator. The programme incorporates two qualifications:

  • Level 4 NVQ Diploma in Business Administration
  • Level 4 Diploma in Business and Administration.

Entry Requirements

Ideally learners should hold 4 GCSEs at grade (3-9) including English and Maths and be employed for thirty-hours a week or more.

Topics Covered

Business administrative systems, communicating in a business, managing self-development, understand how to manage work activities to improve business performance, managing people and performance in a business environment.

Delivery

Day release.

Assessment

Learners are assessed through a workplace portfolio, workplace observation and 12-weekly reviews between the student, assessor and employer.

Start Date: January & September

Duration: 12 to 18 Months

HR Support, Level 3

Course Overview

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

Entry Requirements

There are no entry requirements for this Apprenticeship.

Topics Covered

Business understanding, HR legislation and Policy, HR function, HR systems and processes, service delivery, problem solving, communication & interpersonal, teamwork, process improvement, managing information and personal development.

Delivery

Day release.

Assessment

Learners are assessed through a workplace portfolio, workplace observation and 12-weekly reviews between the student, assessor and employer.

Start Date: Throughout the year

Duration: 12 to 18 Months