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Accessibility statement for www.kendal.ac.uk

This accessibility statement applies to www.kendal.ac.uk 

This website is run by Kendal College. We want as many people as possible to be able to use this website. We strive to ensure its services are accessible to people with disabilities. Kendal College has invested a significant amount of resources in helping ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

 Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: hello@kendal.ac.uk
  • call: 01539 814700

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility 

Kendal College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard due to the non-compliances listed below.

We are committed to continually improving the accessibility of this website.

We regularly review the accessibility of our website using automated testing tools and manual testing to identify issues and improve accessibility over time.

Preparation of this Accessibility Statement

This statement was prepared on 16 June 2026. It was last reviewed on 30 July 2026.

The statement was reviewed following accessibility testing carried out by the Government Digital Service (GDS) and is constantly monitored using reviews and statistics generated by our accessibility partner, the UserWay Website Accessibility Widget.

The website has been tested against WCAG 2.2 AA and is partially compliant due to the issues listed below.

Accessibility on our website

Our website makes available the UserWay Website Accessibility Widget powered by a dedicated accessibility server. The UserWay Website Accessibility Widget provides users with additional accessibility tools and supports our ongoing efforts to improve accessibility.

AbilityNet also has advice on making your device easier to use if you have a disability.

Enabling the Accessibility Menu

The accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1. Some text, links and controls do not have sufficient colour contrast
Some text, links, buttons and interactive elements across the website do not have sufficient colour contrast against their backgrounds. This includes elements on the homepage, Contact Us page, Courses page, Visit page and accessibility statement page. Some hover and expanded states are also affected.

This may make content difficult to read for people with low vision or colour vision deficiencies.

This fails WCAG 2.2 Success Criterion 1.4.3 (Contrast (Minimum)).

We are working with our website supplier to resolve these issues. We will update this statement as the improvements are completed and verified.

2. Some content does not reflow correctly at high magnification
When the Courses page is viewed at 400% zoom or at a viewport size of 320 by 256 pixels, the cookie and accessibility controls partially cover the course filter options.

On the Open Event booking page, the event dropdown does not reflow correctly at this level of magnification. Users may need to scroll both horizontally and vertically to view all the available options.

This fails WCAG 2.2 Success Criterion 1.4.10 (Reflow).

Some of the affected controls are provided through third-party software. We are working with our website supplier and relevant third-party providers to investigate and resolve these issues.

3. Keyboard focus can become obscured
When the Departments menu on the Courses page is expanded, keyboard focus can move to content behind the menu. This can result in the focused element being completely hidden from view.

This fails WCAG 2.2 Success Criterion 2.4.11 (Focus Not Obscured (Minimum)).

We are working with our website supplier to resolve this issue.

4. Some PDF documents are not fully accessible
Some PDF documents published on our website are not fully accessible. For example:

  • some PDF documents do not have meaningful document titles
  • some images within PDF documents do not contain appropriate alternative text
  • some PDF documents do not use heading structures correctly
  • some PDF documents are not tagged correctly, making them difficult to navigate using assistive technologies.

This fails WCAG 2.4.2 (Page Titled), 1.1.1 (Non-text Content), 1.3.1 (Info and Relationships) and 1.4.3 (Contrast (Minimum)).

We are reviewing our existing PDF documents and will ensure that any new PDFs we publish meet accessibility standards. Where older documents remain essential to our services, we will either make them accessible or provide an accessible alternative on request.

5. Live video
We do not plan to add captions to live video streams while they are being broadcast because live video is exempt from meeting the accessibility regulations.

Where recordings are published after the event, we aim to provide captions where appropriate.

To use an access key
Hold down the ‘ALT’ key and then press one of the following numbers: