The ideal candidate will have a solid understanding of networking protocols, hardware, and software and hands-on experience in network support.
Key facts
- Full-time, permanent
37 hours per week - Salary
£22,067 to £22,683, depending upon qualifications and experience - Closing date
Thursday 3rd April 2025
Unlocking Potential - Transforming Lives - Creating Bright Futures
The successful candidates will be responsible for maintaining and troubleshooting our network infrastructure. The ideal candidate will have a solid understanding of networking protocols, hardware, and software and hands-on experience in network support.
They will build strong, positive working relationships with a supportive and collaborative team and professional services that share the goal of providing a meaningful educational experience.
They will have excellent organisational and time-management skills and can prioritise work effectively to meet objectives and deadlines. They will be comfortable with and proactively adapt to rapid changes in educational trends within the sector. They will be able to plan and prioritise their own schedule of work to achieve objectives, have strong IT skills, and be happy to be part of a close-knit team with shared objectives.
Job Overview
The role is to ensure the seamless operation of our network infrastructure to support the wider IT team in resolving technical issues and improving network performance and efficiency.
See the Job Description for full details.
Why choose us?
We are a Further Education college that consistently punches above its weight on the national stage. Under the leadership of our Principal, Kelvin Nash, we are embarking on a series of bold steps to grow the college and remain an excellent education provider for Cumbria and the Northwest. Our students are focused on their learning, achieve high levels of attainment, and consistently give us high satisfaction ratings. We recognise the wellbeing of its staff as a priority, as well as ensuring that excellent work is appropriately recognised and that a healthy work-life balance is maintained.
What we offer
- Great career progression opportunities
- A generous holiday entitlement
- Excellent pension schemes for all staff
- Seven efficiency days per year (pro rata) and your hard-earned holiday allocation
- A college committed to helping every student reach their full potential, irrespective of their ability
- Excellent CPD opportunities to grow and develop
- Employee Assistant Programme
- A comprehensive staff awards, rewards, and wellbeing scheme
- Membership options to other discounting/saving providers
- A full range of hairdressing and beauty therapy treatments
- Discounts in the college restaurant
- Enhanced maternity pay
- Enhanced absence pay
- Cycle to work scheme
- Blue Light card eligibility
- Free will writing
- Discounted eye tests and winter flu vaccine
- Access to discounted gym membership
Our vision
We will provide outstanding education and training opportunities that are responsive to the needs of our students and our community. All our actions will help develop our students to deliver positive economic and sustainable environmental change both now and in the future.
Our values
- Excellence & Ambition
- Respect & Honesty
- Diversity & Inclusion
- Loyalty & Commitment
- A Positive Environment
What we're looking for
Qualifications
| Essential | Desirable |
|---|---|
| GCSE 4/C qualifications or equivalent in Maths and English | IT qualification |
Experience
| Essential | Desirable |
|---|---|
| Experience of working in a customer service environment | |
| Experience of installation and maintenance of IT and media equipment |
Knowledge & Skills
| Essential | Desirable |
|---|---|
| Well presented and able to communicate with staff and students at all levels | A keen interest in and aptitude for IT |
| ICT literate | Basic network skills |
| Ability to contextualise IT and technical knowledge for all users | Able to install and un-install applications |
| Good working knowledge of Windows and Office products | |
| Good troubleshooting skills and solving basic IT problems | |
| Ability to work well with colleagues and contribute to an effective team | |
| Commitment to providing a healthy and safe environment as well as being aware of issues of equality and diversity |
Applications without the essential requirements will not usually be considered for appointment.
Safeguarding
We are committed to safeguarding and promoting the welfare of all learners and expect all staff to share this commitment. Employment at the college is subject to an Enhanced DBS Check via the Disclosure and Barring Service, and any post in regulated activity will also be subject to an additional barred list check. In line with Keeping Children Safe in Education (KCSIE) guidance, we will conduct online searches about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal obligation to meet safeguarding duties per KCSIE.
Right to work
You may need to obtain permission to work in the UK if you don't already have the unrestricted right to work in any role. There are various types of visas, which include the right to work. You can check if you need a UK visa using the government's online tool and find information about UK visa routes and the eligibility criteria that must be met for each route. All staff must prove their right to work in the UK before they attend an interview.
Equality & diversity
We are committed to providing an inclusive environment that offers equal opportunities for all. We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel they belong and are connected to others in our community. We strive to ensure that no employee or job applicant receives less favourable facilities or treatment (either directly or indirectly) in recruitment or employment on grounds of age, disability, gender/gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, or sexual orientation (the protected characteristics under the Equality Act 2010).
GDPR
All adults employed by the college are responsible for data protection and have a duty to observe and follow the principles of the GDPR Regulations.
Armed Forces Covenant
We are committed to supporting veterans' integration into civilian life after their loyal service to the Armed Forces. We welcome applications from veterans, and those who meet the essential criteria will be automatically invited for an interview.
Please note CVs cannot be accepted without a completed application form.
