To support the Learning and Organisational Development function by coordinating training, access to learning and maintaining accurate learning records. First point of contact for people accessing e-learning or face to face training at Witherslack Group.
Hours of work:
37 hours per week
Wage:
£16,500
Location:
Witherslack Group, Lancashire
Closing date:
13th June 2025
Vacancy Details
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
To support the Learning and Organisational Development function by coordinating training, access to learning and maintaining accurate learning records. This role is essential in helping the organisation enhance employee skills, drive engagement, and support professional growth
Responsible for:
This post will enable a suitable candidate to gain the opportunity to develop the right level of knowledge, experience and skills throughout their apprenticeship through:
- Being the primary contact for Learning and Development, delivering friendly and efficient customer service both internally and externally
- Scheduling and coordinating training calendars, planning training which fulfils the requirements outlined for specific job roles, considering regional requirements
- Liaising with training providers, our travel booking partner and venues to coordinate training events, including identifying detailed requirements and communicating those to venue providers
- Raising and receipting purchase orders and managing invoices
- Using our Learning Management System (LMS), Learning Hub, to keep data accurate and up-to-date
- Liaising with managers, senior admin and CPD officers to ensure new employees are booked onto Induction training quickly and efficiently ensuring a smooth and efficient training experience for all employees
- Providing support and guidance to new employees accessing the LMS
- Setting up new accounts and managing licenses on any e-learning platforms external to the group
- Keeping delegate lists up to date, responding to queries from internal customers
- Sending training invitation reminders and confirmation to employees to support attendance
- Supporting smooth enrolment on the Apprenticeship Level 4/ Diploma level 3 for new joiners in Children’s homes and highlighting any issues to relevant parties
- Ensuring that we are getting the best value from our suppliers, negotiating costs where appropriate
- Printing and preparing training packs for internal trainers where required
- Ensuring electronic training records reflect attendance, including uploading certificates where necessary
- Inducting new CDP officers to ensure they are aware of their responsibilities, working closely with them and giving feedback as required
- Producing accurate reports using training and apprenticeship data to meet stakeholder expectations
- Identifying process improvements; reviewing the efficiency of Learning & Development processes
- Reviewing evaluations and feedback from courses and highlighting issues
- Commitment to equality, diversity and inclusion and providing an inclusive service
- Taking on board any new requests which relate to L&OD activity
How to apply:
You can find more information & apply for this position on the National Apprenticeship website, which can be accessed by clicking the ‘Apply now’ button.
Be sure to take your time when completing this application, and ensure you consider all the required skills and responsibilities and what you can offer. If you would like support in completing this application, you can access support from our Student Services team.
t 01539 814700
e hello@kendal.ac.uk
