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Technology has infiltrated almost every element of life and the workplace so the importance of having a highly trained digital workforce for now and the future cannot be underestimated.

At Kendal College learners studying on our computing apprenticeships are taught by former industry professionals, in modern and high-specification computer suite’s.

Each of our apprenticeships is flexible to meet your businesses digital needs, with teaching taking place in the classroom and in the workplace, a full list of our apprenticeship programmes can be found below:

IT Solutions Technician, Level 3

Course Overview

As an IT solutions technician, the Apprentice will be developing, implementing and maintaining complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). The Apprentice is likely to be working as part of a multi-disciplinary team or as a “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle. This Apprenticeship supports the appliance of a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end-users and for the underlying IT services.

Entry Requirements

Ideally, learners should hold 5 GCSEs at grade (4-9) including English and Maths and be employed for thirty hours a week or more.

Topics Covered

IT Hardware Solutions Technician: hardware solution lifecycle, maintenance of a range of contemporary or legacy hardware solutions, Install and configure basic hardware system components, networks and devices, the safe application of the concepts of Electrostatic Discharge (ESD) and meeting appropriate health and safety standards when working with hardware.


Day release


Endpoint assessment based on a knowledge test and project and interview.

Start Date

Throughout the year


18 Months