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Technology has infiltrated almost every element of life and the workplace so the importance of having a highly trained digital workforce for now and the future cannot be underestimated.

At Kendal College learners studying on our computing apprenticeships are taught by former industry professionals, in modern and high-specification computer suite’s.

Each of our apprenticeships is flexible to meet your businesses digital needs, with teaching taking place in the classroom and in the workplace, a full list of our apprenticeship programmes can be found below:

Infrastructure Technician, Level 3

Course Overview

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and trouble shoot non routine problems. The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity.

Entry Requirements

Individual employers will set the selection criteria, but this is likely to include five GCSEs, (especially English, Mathematics and a Science or Technology subject); a relevant Level 2 Apprenticeship; other relevant qualifications and experience; or an aptitude test with a focus on IT skills.

Topics Covered

  • Working knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems and IT test equipment
  • Understands maintenance processes and applies them in working practices
  • Understands and applies the basic elements and architecture of computer systems
  • Understands where to apply the relevant numerical skills e.g Binary
  • Understands he relevant networking skills necessary to maintain a secure network
  • Understands the similarities, differences and benefits of the current Operating Systems available
  • Understands how to operate remotely and how to deploy and securely integrate mobile devices
  • Understanding and working knowledge of Cloud and Cloud Services
  • Understands the importance of disaster recovery and how a disaster recovery plan works and their role within it
  • Understands the similarities and differences between a range of coding and logic
  • Understands and complies with business processes IT skills relevant to the organisation

Delivery

Day release.

Assessment

The final, end point assessment is completed in the last few months of the apprenticeship. It is based on a portfolio produced towards the end of the apprenticeship, containing evidence from real work projects which have been completed during the apprenticeship, usually towards the end, and which, taken together, cover the totality of the standard, and which is assessed as part of the end point assessment a project - giving the apprentice the opportunity to undertake a business-related project over a one-week period away from the day to day workplace an employer reference a structured interview with an assessor - exploring what has been produced in the portfolio and the project as well as looking at how it has been produced.

Start Date: Throughout the year

Duration: 12 Months (this does not include EPA period)

IT Solutions, Level 3

Course Overview

As an IT solutions technician the Apprentice will be developing, implementing and maintaining complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). The Apprentice is likely to be working as part of a multi-disciplinary team or as a “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle. This Apprenticeship supports the appliance of a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services.

Entry Requirements

Ideally learners should hold 5 GCSEs at grade (4-9) including English and Maths and be employed for thirty-hours a week or more.

Topics Covered

IT Software Solutions Technician: software solution lifecycle, maintenance of a range of contemporary or legacy software solutions, Install and configure software system components including virtualised components, maintain simple scripts and codes, manipulate different types of data sources, including both structured and unstructured.

IT Hardware Solutions Technician: hardware solution lifecycle, maintenance of a range of contemporary or legacy hardware solutions, Install and configure basic hardware system components, networks and devices, safe application of the concepts of Electrostatic Discharge (ESD) and meeting appropriate health and safety standards when working with hardware.

Delivery

Day release.

Assessment

End point assessment based on a knowledge test and project and interview.

Start Date: Throughout the year

Duration: 18 Months