We are still here for you. College staff are working remotely and are continuing to teach and support our students.
We have been keeping a close eye on how your qualifications will be awarded and other FAQs concerning your learning and progression from college. We don't have all the answers yet, but here is what we know now. There are many different types of courses at the college and possible questions you will have about what will happen next. Please stay in touch with you tutors to keep up to date with what is happening on your course.
The FAQs below set out our current plans, which we will continue to review as the situation develops and we will keep this information updated.
When will my results be available?
Please see below for details of when results will be available.
If you visit the College to receive your results, social distancing measures will be in place, so please follow the guidance at the time and the instructions given on signs and by staff within the college. At the time of writing, face coverings are not required, though you are welcome to wear one if you wish. If you feel you are medically vulnerable and would benefit from an individual risk assessment for your visit, please contact email@example.com.
If you would like a family member or guardian to collect your results on your behalf, they must bring a signed letter from you and some ID. The letter from you should confirm who they are and that you are happy for them to collect your results.
For government advice about results, please see this guide.
Your results can be collected from the College on the 13th August from 9am - 3pm from the library desk. If you cannot pick them up in person, or chose not to, they will be posted to you 1st class on that day. We are not allowed to let you know your results by any other means.
Your results can be collected from the College on the 20th August from 9am - 3pm from the library desk. If you cannot pick them up in person, or chose not to, they will be posted to you 1st class on that day. We are not allowed to let you know your results by any other means.
BTEC level 3 results
Your results are being released to the College from 31st July onwards. As soon as possible after we receive your confirmed grade, we will write to you via 1st class mail. If you have not received a letter before the 13th August and you need your results to confirm places on degree-level courses, please contact the college to check that your results are now available, in which case you can collect them in person on the 13th August.
University Arts London (UAL) results
Results for level 3 and 4 programme will be available on the 13th August. We will contact you when we receive your results via the contact details we have for you. If you are registered with UCAS, you will be able to see your results via the results tracker at the same time as they are released to the College, and possibly before. Results for level 1 and 2 programmes will be released from the 20th August and will follow the same process.
You are welcome to come into college to receive your results if you wish from the Milnthorpe Road Campus on the 13th or 20th as applicable, from 9am - 3pm from the library desk.
City and Guilds
Your certificate of results will be received by the College in September and we will send these via 1st class mail as soon as we can. We cannot confirm your grade until we receive this from City and Guilds.
How will my qualification be awarded?
Courses will be divided into 3 categories. Those that will be awarded by 'predicted grades', 'adapted assessments' or be 'delayed'. We expect most qualifications to be awarded by predicted grades, but not all. The government, via Ofqual, is consulting on this now. You can have your say here.
Which courses will be delayed, adapted or predicted?
We expect learners on all BTECs, UAL qualifications, GCSEs, A-Levels and Functional skills courses will be assessed by predicted grades (though some BTECs have practical assessments that we expect will be adapted).
For more practical subjects we expect qualifications to be adapted or delayed. These include City and Guilds and EAL programmes. If practical assessments are essential and cannot be carried out safely, then we would expect delays. Where a practical assessment can be changed to make it fair and safe, then we would expect an adaptation to be made. We don't know yet which qualifications will fall into which category, but will be in touch with each group when we do via your course tutor.
I am on a practical course. What should I do?
At some point, you will be able to take your assessment. It might be changed or delayed, but it will happen. Be as ready as you can by working with your tutors while the college site is closed. They will advise you how best to prepare for this.
How will tutors predict my grade?
They will use your previous work and judge how well you are/were doing on work that hadn't yet been formally graded to form a judgement on what you would have achieved had the college been open as usual. You can use the time now to improve your predicted grade so focus on that goal when you submit work. We will work with awarding bodies to moderate these grades. This is a process that ensures that a grade awarded for your course at one college or sixth form is the same as the grade that we would give.
Will the work I hand in now be included in my overall or predicted grade?
Yes, but not always in the same way as usual. We are keen to use ongoing work to inform our predicted grades and get you ready for further study. For example, on BTEC courses, only full unit grades will be submitted, but work towards a unit could improve your predicted grades. We know that for some students, and for some skills working at home via distance learning is not possible for a variety of reasons. We will not put you at a disadvantage if this is the case. If you cannot work at home, you won't 'lose marks'. To help us do this, you must let us know if there are reasons why home study is difficult for you.
I am due to finish at the end of next year, what should I do?
Keep going as best you can with your year 1 work. At present, there is nothing confirmed about how your current assessments and grades will be confirmed. We will try to adapt your learning programme to ensure you achieve as highly as possible when you finish. Your learning this year (measured in grades or not) will contribute to how ready and able you are to do well next year. We can tell you more about this when we know more ourselves. When you back to college and can assess more fully what else you need to do. This is why you are best advised to keep going with your learning safely and sustainably.
I can't do all or any of my work now. Will I get a lower grade?
No. If you have a reason that means that you cannot work we will assess your predicted grades with the information we already have. If you can only do some of your college work, try to focus on the quality of the work you do and submit rather than doing all topics too quickly. Please do let your tutors know if this is the case so they understand and can try to get you as ready as possible for your next steps.
I am planning to do a different course at college next year. What do I need to do?
If you would like to progress to a new course in the same area, e.g. Level 2 Business to Level 3 Business, your tutor will organise a progression interview with you (if this has not already taken place). This will be online or over the phone. They will explain what is expected of you to progress, and we have adapted our usual entry requirements to reflect the current situation. If you would like to apply for a course in another area, e.g. Level 2 Business to Level 3 Animal Care, please apply online.
I was planning to find work or go to university, but now I'm not sure. What other options do I have?
Talk to your tutors about your options, but there are other options at the college. If you will be aged 18 or under on 31 August this year, you are entitled to another year (possibly two years) of free education, so you could give a 'gap year’ real purpose. There is also financial support for adult students. You could do different courses part-time or full-time courses at the college, including professional training. There are loads to choose from that could give you a head start in work, business or at university. We also have a range of degree-level courses, between 1 and 3 years, that may suit you. There may also be an apprenticeship that would let you earn and learn that we could help you find. To find out more, click here. We are running a Virtual Open Event on Wednesday 20 May, where you can speak to tutors to find out more about our courses and apprenticeships: see www.kendal.ac.uk/visit.
Inspira are also offering free careers advice (via telephone) and this can be arranged via their booking form.
What about my university place?
For those with university places dependent on grades this year, we are hearing from many universities that they will offer places based on predicted grades. However, we don't know whether this means grades predicted already or whether recent and current work can and will be taken into account. It is important that you continue to complete assignment work set, to enable your tutors to fully represent your ability in grades agreed with your awarding body.
I have friends hoping to start college next year, what will happen to them?
We will use schools, and other providers predicted grades to get them the right place at college, depending on the subject they want to study and prior grades. Again we are waiting for the details of how this will happen.
We are taking applications for new students via our website (link) and doing interviews online or by phone.
What's happening with my work placement?
Work placements which are voluntary (unpaid) should not go ahead as they are not essential business for you or the employer, in line with government health advice. Due to the current uncertainty about the length of time these restrictions will be in place we will not be re-scheduling or planning work placements for students until the situation changes. Please contact your tutor or Work Placement Coordinator if you have any questions or email firstname.lastname@example.org.
Will I get a refund for my summer term Bus Pass?
Yes, we will arrange a refund for your bus pass. If you have paid by direct debit, this will be via BACS. If you have paid online, it will be refunded to the card you paid with, and will be paid by Friday 8th May. For card and cheque payments, once we are back in college, we will contact you for bank details or will pay the amount to you by cheque.
Will I still receive financial support?
Bursary payments will continue to be made, and meal cards will be replaced by payments into students bank accounts. For any queries, please contact our Student Services team at email@example.com.
I'm a part-time student, what next?
Please follow the guidance given by your tutors as to the suitability of your course to be delivered online. For some part-time programmes, we expect to schedule a break in study and an extension of the programme once normal lessons can continue.
How do I best manage self-isolation?
We are working on a guide to staying well and productive during a period of self-isolation to be added to our wellbeing page. There are already useful guides in there on various topics that you may find helpful. If you have particular concerns, you can contact our wellbeing team by email: firstname.lastname@example.org.
Our social media accounts will also continue to be monitored as usual if anyone just fancies a chat over the next few weeks & months.
How do I contact the college?
Our staff are working from home. You can use the distance learning platforms to stay in touch or message/mail if you want to discuss things 1:1. Our staff could be volunteering, caring for children, self-isolating or unwell themselves so they may need some time to respond to your enquires.
Learning Services & Wellbeing
Our Learning Services and Wellbeing teams are still here for you. You can get in contact with them at any time:
M: 07515 062 617
What if things change?
We will update the COVID-19 page on the college website. If it's about your course/grades, then we will communicate with your group specifically.
You can also stay updated by following our social media platforms.