A collection of FAQs for our part-time adult learners.
When will be back in College?
We are not sure yet. At present we are expecting this to be from late February. This is obviously subject to change and the access to the college may be pushed further back.
Will my course continue during the College’s site closure?
This will be decided on a course by course basis. Your course will fall into one of the following categories depending on whether the course aims can be met by online provision;
- Continue via online lessons (using MS Teams accessed via you College account)
- Postponed for resumption after the lockdown is lifted (revised dates TBC)
- Cancelled as none of the above are appropriate in meeting the course aims
Depending on the length of the lockdown it may be that some courses continue for the time being covering content that can be delivered online until these elements of the programme are complete, with remaining sessions then postponed.
Please contact your tutor (and/or relevant Head of Department) for detailed information about the revised structure and delivery model of your programme.
I have paid fees, am I eligible for a refund?
In line with our fees policy, any course that is cancelled (or postponed where you cannot reasonably resume study at this point) will be eligible for a partial or full refund of the fees that have been paid. Some refunds will be proportionate to the amount of the programme that has not been delivered (or is genuinely inaccessible to you). We will process these as soon as we are reasonably able to do so once the status of the course delivery has been resolved.
We will issue guidance about how to claim refunds soon.
How can I have my say in how my course should be assessed?
There is a consultation invite you to contribute to the discussion here. Despite the title, this process does include vocational and technical qualifications. The consultation closes on the 29th of January.