Apprentice Front of House - Castle Dairy Restaurant and Art Gallery - Castle Dairy Restaurant and Art Gallery

The award winning Castle Dairy Restaurant is looking to recruit a Front of House Apprentice.  You will receive on-the-job training and coaching with plenty of variety at this award-winning restaurant and art gallery (  You would gain your Level 2 and 3 qualifications.  This is an apprenticeship for 12 to 15 months

An apprenticeship is ideal for those aged 16 – 18 or 19 – 23 or 24 + looking to gain a professional qualification whilst gathering quality experience.

Salary- National Minimum Wage - Age Appropriate

Closing date for applications - 1st July 2016

Please note all applicants must complete a Kendal College application form.



Job Title:                   Front of House Aprentice – Castle Dairy Restaurant

Responsible for:       N/A

Line Manager:          Head Chef – Castle Dairy

Pay Band:                 National Minimum Wage – Age Appropriate



To ensure excellent food service delivery to all guests at Castle Dairy and College
To demonstrate and maintain excellent standards of presentation
To ensure the fabric of the building is maintained to highest levels of cleanliness and hygiene and comfort
To ensure the restaurant is set and presentable ready for all services
To ensure the weekly cleaning and job list is completed every week
To assist the kitchen with any additional duties on a daily basis
To work as part of the front of house team on all evening services and provide a high quality of service


To help establish the Castle Dairy as the premiere hospitality venue in Kendal
Keep crockery, cutlery, cooking utensils, etc. clean and stored correctly
Keep “back of house” areas clean and well organised
To ensure a high standard of presentation
Demonstrate knowledge of current legislation, health & safety and food hygiene
Contribute to marketing and promotional activities
Maintain high standards of hygiene in all areas where food and drink is served and prepared
Adhere to cleaning schedules
Ensure a high level of customer care at all times
To work as part of a team to contribute and implement creative ideas to evolve the business
Be actively involved in the organisation’s continuous improvement culture
Participate in cross College events and other marketing activities
Work within Health & Safety guidelines and be aware of your responsibilities for health and safety
Work and assist the kitchen department (where required)
Adhere to College policies and procedures
Carry out any other duties commensurate with the post


Work flexibly to meet College requirements including on occasion working in other departments as directed by your line manager.  This requirement is likely to be particularly relevant during holiday periods
Comply with all College policies and procedures.  Within these boundaries, staff are expected to use initiative to resolve problems and address issues
Ensure the quality standards and performance measures applying to your area of work are met and facilitate continuous improvements in all aspects of the post
Maintain a safe environment by working within Health & Safety guidelines and being aware of your responsibilities for health and safety
Value diversity and promote equal opportunities
Comply with an agreed dress code appropriate to the job role and the tasks to be completed
Participate in Performance Management and Professional Development activities as required. Undertake further training as needed to ensure up to date knowledge and implementation of best practice
All Kendal College employees are expected to act as ambassadors for the College and promote the organisation and its services positively
Undertake any other duties and tasks appropriate to the grade and character of work as may reasonably be required

The details contained in this job description reflect the content of the job at the date the job description was prepared.  However, over time, the nature of individual jobs inevitably change; existing duties may be lost and other duties gained without changing the general character of the duties or the level of responsibility entailed.  Consequently, the College will expect to revise this job description from time to time and will consult with the job holder. 


POST:  Front of House Apprentice - Castle Dairy Restaurant

As a College employee you will be expected to embrace College values and implement College policies and procedures by:-

Embracing equal opportunities and respecting diversity
Working co-operatively with colleagues
Respecting and valuing the work of all our stakeholders
Striving for continuous improvement
Adhering to College policies and procedures
Promoting the welfare of children, young people and vulnerable adults


National Minimum Wage - Age Appropriate



Closing date:

30 May 2017

How to apply:

Please contact the Kendal College Apprenticeship Team on or 01539 814725 to find out how to apply