Apprentice Business Administrator (Lake Warden Department) - South Lakeland District Council

South Lakeland District Council is a local government authority in Cumbria, with the main offices based in Kendal. Some elements SLDC are involved in are Planning, Council Tax, Refuse and Recycling, Benefits, Housing, Licensing and other public services in the South Lakeland area.

Our headquarters are situated in the attractive market town of Kendal on the banks of the River Kent and on the doorstep of not one but two glorious national parks, the Lake District National Park and the Yorkshire Dales.

Our vision is: “By involving people and creating opportunities we will make South Lakeland the best place to live, work and visit.”

Our three key values are:

  1. Valuing people
  2. Excellence
  3. Openness



  • Do you want to work on the shores of Lake Windermere every day?
  • Do you want to ensure that visitors to Lake Windermere have a safe and enjoyable visit?
  • Do you want to work with a great team?

Then this is the opportunity for you!  South Lakeland District Council is seeking an enthusiastic and motivated Apprentice Lake Warden based at Ferry Nab.

The main purpose of this role is to assist in the provision of the day-to-day services which are provided by the Lake Wardens team. As well as completing this range of interesting and challenging ‘on the job’ tasks, the successful candidate will also be required to attend a 2 year Apprenticeship course and complete all associated studies.  A desire and willingness to learn is essential. This is a fantastic opportunity for someone who is looking to start a Lake Warden career.

As this role is based next to and on the Lake you will are able to swim and that you can work in all weather conditions; after all it is the Lake District!

Duties and responsibilities:

To assist in the provision of the day-to-day services which are provided by the Lake Wardens team.

  • To assist and support the Lake Wardens in the provision of a service that meets statutory requirements, the aims and objectives of the group, policies of the Council and the needs of the Community.
  • To support in the operation of a customer enquiry and service facility, by telephone and post and by direct contact via the counter service. All details of customer care procedures are listed in the Council’s “Customer Care” manual.
  • To handle cash, including operation of the till, holiday mooring returns, issue of launch passes and pay and display parking tickets.
  • To assist in the safe control and directing of vehicles on the car park and slipway complex.
  • To assist in the launch and recovery of boats.
  • To assist in maintaining the dinghy park records and supervision of the stored dinghies.
  • To monitor radio traffic and take appropriate action.
  • To monitor the 4 hour waiting limit on the Ferry Nab public jetties.
  • To tidy and keep the boathouse and public areas including shower and toilet blocks in a clean and presentable condition.
  • To assist with the operation of the LDNPA computer in connection with boat registration scheme.



Essential Skills:

  • Ability to develop and maintain effective working relationships with other members of the team and the public.
  • Ability to communicate effectively with members of the public and other team members.
  • The ability to work in extreme weather conditions.
  • Ability to work with a minimum of supervision.
  • Problem solving to achieving practical solutions.
  • Be able to swim.
  • Proven ability to work in a team and to form effective working relationships.
  • Have a desire and willingness to learn.

Desirable Skills:

  • Knowledge of Windermere Lake
  • Knowledge of the Windermere Lake Navigation Byelaws 1986  &  amendments and the Windermere Registration Byelaws 1988

Essential Experience:

  • Experience and good knowledge of working with Computers and Microsoft Office applications.

Desirable Experience:

  • Demonstrable experience of working with the public in a similar type role.
  • Cash handling and banking procedures including operating a cash register.

Essential Qualifications:

  • 5 GCSEs or equivalent grade A to C including Maths and English.

Desired Qualifications:

  • HSE First Aid at Work.
  • Full UK driving licence.


Future prospects:

Experience within this position could lead to further Lake Warden roles within SLDC.

Things to consider:

Applicants should consider that within this role there will be an element of working outside in all conditions, that you may be required to work outside normal office hours (including weekends) and you must be able to swim.

Hours of work:



Age Appropriate National Minimum Wage


Lake Windermere

Closing date:

25 Jun 2018

How to apply:

Applications are to be completed via the South Lakeland District Council website. It is important to consider our guidelines before completing an application form with us.

We are unable to accept CVs alone for job vacancies, however, they can be attached to the application form.

Candidates that are shortlisted for interview will be informed by email.

Be sure to take your time when completing this application, ensure you consider all the required skills and responsibilities and what you can offer.  If you would like any support in completing this application, you can access support from Student Services at Kendal College on 01539 814725.

Apply now